SHB20116 Certificate II in Retail Cosmetics


Certificate II in Retail Cosmetic reflects the role of retail sales personnel involved in a defined range of tasks to sell and demonstrate beauty or cosmetic products. They follow known routines and procedures and work under direct supervision.

Training can be on the job or at the college in a salon setting, with a mix of practical work on clients, written work, workshops, and group discussion. Assessment includes theory work, demonstration of skills & participation in salon duties, written and or oral tests. All practical assessments will be required to be carried out on paying members of the public.


Duration:          Trainee 12months

                     Open learners

                                Full time 7 months

                                Part time up to12 months depending on attendance days selected

                     VETIS    12 months (1day a week)

Pre-requisite:     None

Offered to:       Open learners


                     VETis (high School Learners)


Cost:             Open learners contact college

                    Trainee's will receive funding according to Queensland Government funding contribution                                 guidelines this will be discussed at time of enrolment

                    VETis Full funded


                   SHB30115 Certificate III in Beauty Services        

                   SHB40115 Certificate IV in Beauty Therapy

                   SHB30315 Certificate III in Nail Technology

                   SHB30215 Certificate III in Make-Up 

This qualification provides a pathway to work as a retail sales consultant in any business that sells beauty or cosmetic products and services. This can include beauty and hairdressing salons, retail outlets and department stores.


15 units must be completed:

  • 10 core units

  • 5 elective units

Core Units
   BSBWHS201 Contribute to health and safety of self and others
   SHBBCCS001 Advise on beauty products and services
   SHBBMUP002 Design and apply make-up
   SHBXCCS001 Conduct salon financial transactions
   SHBXCCS004 Recommend products and services
   SHBXIND001 Comply with organisational requirements within a personal services environment
   SHBXIND002 Communicate as part of a salon team
   SIRRMER001 Produce visual merchandise displays
   SIRXIND003 Organise personal work requirements
   SIRXSLS001 Sell to the retail customer

Elective Units 

   SHBBMUP003 Design and apply make-up for photography

   SHBBRES001 Research and apply beauty industry information

   SHBFAS001 Provide lash and brow treatments

   BSBSUS201 Participate in environmentally sustainable work practices

   SIRRINV001 Receive and handle stock

This is a practical qualification with a lot of hands-on assessment and mandatory hours that learners must complete before obtaining a successful completion of this qualification. All skills assessments will be required to be carried out on paying members of the public.